结果：找到“TOMER”相关内容643个，排序为按回复时间降序，搜索更多相关帖子请点击“高级”
【独家发布】【2015新书】Customer Relationship Management: Concepts and Technologies
59 个回复 - 7950 次查看 【2015新书】Customer Relationship Management: Concepts and Technologies Book 图书名称：Customer Relationship Management: Concepts and Technologies Author 作者：Francis Buttle, Stan Maklan Publish ...2015-4-28 13:14 - kychan - 管理科学
59 个回复 - 7950 次查看 【2015新书】Customer Relationship Management: Concepts and Technologies Book 图书名称：Customer Relationship Management: Concepts and Technologies Author 作者：Francis Buttle, Stan Maklan Publish ...2015-4-28 13:14 - kychan - 管理科学
顾客满意指数统计表与分析（customer satisfaction）CSI，Excel2 个回复 - 1247 次查看 顾客满意指数统计表与分析（customer satisfaction） 在项目、体系咨询中，经常有人问这样一个问题：顾客满意度相关内部绩效监控指标应该有哪些？收集的数据要怎样分析？能为公司带来什么价值？首先要基于你公司的业 ...2019-10-23 11:15 - Mujahida - 现金交易版
【2019新书】Business Development: Customer-oriented Business Development for ...
24 个回复 - 5084 次查看 Business Development: Customer-oriented Business Development for successful companies by Andreas Kohne (Author) About the Author Andreas Kohne works as Business Development and Sales Manager at t ...2019-2-8 21:28 - slowry - 金融学（理论版）
24 个回复 - 5084 次查看 Business Development: Customer-oriented Business Development for successful companies by Andreas Kohne (Author) About the Author Andreas Kohne works as Business Development and Sales Manager at t ...2019-2-8 21:28 - slowry - 金融学（理论版）
Brick-and-mortar or brick-and-click? The influence of online customer
2 个回复 - 301 次查看 【作者(必填)】 Fei Ye 【文题(必填)】 Brick-and-mortar or brick-and-click? The influence of online customer reviews on a retailer’s channel strategy 【年份(必填)】 2022 ...2022-11-30 12:32 - 下雨就打伞 - 求助成功区
2 个回复 - 301 次查看 【作者(必填)】 Fei Ye 【文题(必填)】 Brick-and-mortar or brick-and-click? The influence of online customer reviews on a retailer’s channel strategy 【年份(必填)】 2022 ...2022-11-30 12:32 - 下雨就打伞 - 求助成功区
Competing Against Luck _ The Story of Innovation and Customer Choice
2 个回复 - 1569 次查看 Competing Against Luck _ The Story of Innovation and Customer Choice (2016) Clayton M. Christensen and Karen Dillon2016-11-22 16:47 - xuepuwen - 经管书评
2 个回复 - 1569 次查看 Competing Against Luck _ The Story of Innovation and Customer Choice (2016) Clayton M. Christensen and Karen Dillon2016-11-22 16:47 - xuepuwen - 经管书评
Pricing strategy with customers’ privacy concerns in Smart-X systems
1 个回复 - 288 次查看 【作者(必填)】 Shao-Zeng Dong 【文题(必填)】 Pricing strategy with customers’ privacy concerns in Smart-X systems 【年份(必填)】 2020 【全文链接或数据库名称(选填)】https://www.tandfonline.com/d ...2022-12-12 10:55 - 下雨就打伞 - 求助成功区
1 个回复 - 288 次查看 【作者(必填)】 Shao-Zeng Dong 【文题(必填)】 Pricing strategy with customers’ privacy concerns in Smart-X systems 【年份(必填)】 2020 【全文链接或数据库名称(选填)】https://www.tandfonline.com/d ...2022-12-12 10:55 - 下雨就打伞 - 求助成功区
Influence of dynamic pricing of perishable food products on customer satisfactio
1 个回复 - 299 次查看 【作者(必填)】Nair Girish K. 【文题(必填)】Influence of dynamic pricing of perishable food products on customer satisfaction and purchase behaviour: an empirical study 【年份(必填)】2013 【全文 ...2022-11-26 04:31 - 任建超 - 文献求助专区
1 个回复 - 299 次查看 【作者(必填)】Nair Girish K. 【文题(必填)】Influence of dynamic pricing of perishable food products on customer satisfaction and purchase behaviour: an empirical study 【年份(必填)】2013 【全文 ...2022-11-26 04:31 - 任建超 - 文献求助专区
菲利普·科特勒-Marketing 3.0--From Products to Customers to the Human Spirit
7 个回复 - 2273 次查看 The new model formarketing- Marketing 3.0 -treats customers not as mere consumers but as thecomplex, multi-dimensional human beings that they are. Customers, in turn, arechoosing companies and produ ...2014-9-14 13:36 - karleenchan - 经管书评
7 个回复 - 2273 次查看 The new model formarketing- Marketing 3.0 -treats customers not as mere consumers but as thecomplex, multi-dimensional human beings that they are. Customers, in turn, arechoosing companies and produ ...2014-9-14 13:36 - karleenchan - 经管书评
[Francis_Buttle] Customer relationship management
3 个回复 - 1160 次查看 [Francis_Buttle]_Customer_relationship_management 第二版2019-3-12 20:51 - violet_cc - 管理信息系统
3 个回复 - 1160 次查看 [Francis_Buttle]_Customer_relationship_management 第二版2019-3-12 20:51 - violet_cc - 管理信息系统
求书：Traction: How Any Startup Can Achieve Explosive Customer Growth
3 个回复 - 541 次查看 求书：Traction: How Any Startup Can Achieve Explosive Customer Growth https://www.amazon.com/dp/B00TY3ZOMS/ref=cm_sw_r_cp_api_uVi4BbVZPT44K2019-8-8 14:21 - kkyong - 经管书评
3 个回复 - 541 次查看 求书：Traction: How Any Startup Can Achieve Explosive Customer Growth https://www.amazon.com/dp/B00TY3ZOMS/ref=cm_sw_r_cp_api_uVi4BbVZPT44K2019-8-8 14:21 - kkyong - 经管书评
B4B: How Technology and Big Data Are Reinventing the Customer-Supplier Relations
17 个回复 - 706 次查看 English | October 14, 2013 | ISBN: 0986046205 | 240 pages | AZW3 Industry after industry is becoming technology driven as software rapidly eats the world. As it spreads, so do complexity and oppor ...2018-10-31 11:34 - igs816 - 经管书评
17 个回复 - 706 次查看 English | October 14, 2013 | ISBN: 0986046205 | 240 pages | AZW3 Industry after industry is becoming technology driven as software rapidly eats the world. As it spreads, so do complexity and oppor ...2018-10-31 11:34 - igs816 - 经管书评
pK a calculations for tautomerizable and conformationally flexible molecules: pa
1 个回复 - 319 次查看 【作者(必填)】Nicolas Tielker[/backcolor] 1[/backcolor], Lukas Eberlein[/backcolor] 1[/backcolor], Christian Chodun[/backcolor] 1[/backcolor], Stefan Güssregen[/backcolor] 2[/backcolor], Stefan M Kas ...2022-9-22 03:48 - bbslover - 文献求助专区
1 个回复 - 319 次查看 【作者(必填)】Nicolas Tielker[/backcolor] 1[/backcolor], Lukas Eberlein[/backcolor] 1[/backcolor], Christian Chodun[/backcolor] 1[/backcolor], Stefan Güssregen[/backcolor] 2[/backcolor], Stefan M Kas ...2022-9-22 03:48 - bbslover - 文献求助专区
以客户为中心的销售---Customer Centric Selling
3 个回复 - 4067 次查看 Mcgraw-Hill - Customer Centric Selling以客户为中心的销售，pdf格式，免费。2008-6-16 17:51 - trojanfeng - 商学院
3 个回复 - 4067 次查看 Mcgraw-Hill - Customer Centric Selling以客户为中心的销售，pdf格式，免费。2008-6-16 17:51 - trojanfeng - 商学院
The provider-customer interface in business and professional services
1 个回复 - 363 次查看 【作者(必填)】 Jean Gadrey & Faïz Gallouj 【文题(必填)】 The provider-customer interface in business andprofessional services 【年份(必填)】 1998 【全文链接或数据库名称(选填)】https://ideas ...2022-5-23 20:47 - tk489663 - 求助成功区
1 个回复 - 363 次查看 【作者(必填)】 Jean Gadrey & Faïz Gallouj 【文题(必填)】 The provider-customer interface in business andprofessional services 【年份(必填)】 1998 【全文链接或数据库名称(选填)】https://ideas ...2022-5-23 20:47 - tk489663 - 求助成功区
求助AMJ文献Customer Concentration, Executive Attention, and Firm Search Behavior
4 个回复 - 595 次查看 【作者(必填)】 W Zhong[/backcolor]，Z Ma[/backcolor]，TW Tong[/backcolor]，Y Zhang[/backcolor]，L Xie[/backcolor] 【文题(必填)】 Customer Concentration, Executive Attention, and Firm Search Behavio ...2022-5-18 11:55 - acwanliang - 求助成功区
4 个回复 - 595 次查看 【作者(必填)】 W Zhong[/backcolor]，Z Ma[/backcolor]，TW Tong[/backcolor]，Y Zhang[/backcolor]，L Xie[/backcolor] 【文题(必填)】 Customer Concentration, Executive Attention, and Firm Search Behavio ...2022-5-18 11:55 - acwanliang - 求助成功区
首发:2016年金融实战书籍,Manufacturing and Managing Customer-Driven Derivatives
13 个回复 - 8064 次查看 英文原版且非扫描,569页,适合衍生证券专业人士,内容概要如下:This book aims to present a holistic view of the customer-driven derivatives business,coupled with forensic quantitative model analyses from a ...2016-5-30 17:26 - shyyw - 金融学（理论版）
13 个回复 - 8064 次查看 英文原版且非扫描,569页,适合衍生证券专业人士,内容概要如下:This book aims to present a holistic view of the customer-driven derivatives business,coupled with forensic quantitative model analyses from a ...2016-5-30 17:26 - shyyw - 金融学（理论版）
Frontline Service Employee Compliance With Customer Special Requests
4 个回复 - 561 次查看 【作者(必填)】 Sharon[/backcolor]，E.[/backcolor]，Beatty[/backcolor]，Jessica[/backcolor]，Ogilvie[/backcolor]，William[/backcolor]，Magnus[/backcolor]，Northington[/backcolor]，Mary[/backcolor]，P. ...2021-12-28 23:39 - zll527 - 求助成功区
4 个回复 - 561 次查看 【作者(必填)】 Sharon[/backcolor]，E.[/backcolor]，Beatty[/backcolor]，Jessica[/backcolor]，Ogilvie[/backcolor]，William[/backcolor]，Magnus[/backcolor]，Northington[/backcolor]，Mary[/backcolor]，P. ...2021-12-28 23:39 - zll527 - 求助成功区
The Future of Competition: Co-Creating Unique Value With Customers
1 个回复 - 730 次查看 【作者(必填)】 C. K. Prahalad (Author), Venkat ...2019-1-22 11:26 - wirtz72 - 文献求助专区
1 个回复 - 730 次查看 【作者(必填)】 C. K. Prahalad (Author), Venkat ...2019-1-22 11:26 - wirtz72 - 文献求助专区
Understanding Customers' Repeat Purchase Intentions In B2c E-Commerce
1 个回复 - 456 次查看 【作者(必填)】 Chao-Min Chiu[/backcolor],Eric T. G. Wang[/backcolor],Yu-Hui Fang[/backcolor],Hsin-Yi Huang[/backcolor] 【文题(必填)】 Understanding Customers' Repeat Purchase Intentions In B2c E-Co ...2022-1-16 15:08 - sundaoyin2012 - 文献求助专区
1 个回复 - 456 次查看 【作者(必填)】 Chao-Min Chiu[/backcolor],Eric T. G. Wang[/backcolor],Yu-Hui Fang[/backcolor],Hsin-Yi Huang[/backcolor] 【文题(必填)】 Understanding Customers' Repeat Purchase Intentions In B2c E-Co ...2022-1-16 15:08 - sundaoyin2012 - 文献求助专区
迪士尼體驗 (Be Our Guest Perfecting the Art of Customer Service)
4 个回复 - 814 次查看 迪士尼體驗 (Be Our Guest Perfecting the Art of Customer Service) 迪士尼的魔法為什麼那麼厲害，這本書帶你看清楚迪士尼精神2019-11-3 09:19 - chunchunyenyen - 管理科学
4 个回复 - 814 次查看 迪士尼體驗 (Be Our Guest Perfecting the Art of Customer Service) 迪士尼的魔法為什麼那麼厲害，這本書帶你看清楚迪士尼精神2019-11-3 09:19 - chunchunyenyen - 管理科学
Employees\" Decision Making in the Face of Customers\"
0 个回复 - 266 次查看 【作者(必填)】Wang, Beatty, and Liu(2012) 【文题(必填)】Employees\" Decision Making in the Face of Customers\" Fuzzy Return Requests[/backcolor] 【年份(必填)】2012 【全文链接或数据库名称(选填)】 ...2021-12-28 23:17 - zll527 - 文献求助专区
0 个回复 - 266 次查看 【作者(必填)】Wang, Beatty, and Liu(2012) 【文题(必填)】Employees\" Decision Making in the Face of Customers\" Fuzzy Return Requests[/backcolor] 【年份(必填)】2012 【全文链接或数据库名称(选填)】 ...2021-12-28 23:17 - zll527 - 文献求助专区
“Untact”: a new customer service strategy in the digital age
1 个回复 - 509 次查看 【作者(必填)】 Sang M. Lee & DonHee Lee 【文题(必填)】 “Untact”: a new customer service strategy in the digital age 【年份(必填)】 2020 【全文链接或数据库名称(选填)】https://link.springer.com/ ...2021-7-18 17:24 - timesever - 求助成功区
1 个回复 - 509 次查看 【作者(必填)】 Sang M. Lee & DonHee Lee 【文题(必填)】 “Untact”: a new customer service strategy in the digital age 【年份(必填)】 2020 【全文链接或数据库名称(选填)】https://link.springer.com/ ...2021-7-18 17:24 - timesever - 求助成功区
Customer brand identification, affective commitment, customer satisfaction, and
1 个回复 - 640 次查看 【作者(必填)】Raouf Ahmad Rather, Shehnaz Tehseen, Murtaza Hassan Itoo and Shakir Hussain Parrey 【文题(必填)】customer brand identification, affective commitment, customer satisfaction, and brand ...2021-7-10 20:27 - hpeng520 - 文献求助专区
1 个回复 - 640 次查看 【作者(必填)】Raouf Ahmad Rather, Shehnaz Tehseen, Murtaza Hassan Itoo and Shakir Hussain Parrey 【文题(必填)】customer brand identification, affective commitment, customer satisfaction, and brand ...2021-7-10 20:27 - hpeng520 - 文献求助专区
From customer value co-creation behaviour to customer perceived value
2 个回复 - 659 次查看 【作者(必填)】Thi Bich Hanh Tran & Anh Dung Vu 【文题(必填)】From customer value co-creation behaviour to customer perceived value 【年份(必填)】2021 【全文链接或数据库名称(选填)】https://www ...2021-7-10 18:21 - mufulee - 求助成功区
2 个回复 - 659 次查看 【作者(必填)】Thi Bich Hanh Tran & Anh Dung Vu 【文题(必填)】From customer value co-creation behaviour to customer perceived value 【年份(必填)】2021 【全文链接或数据库名称(选填)】https://www ...2021-7-10 18:21 - mufulee - 求助成功区
The ultimate guide to customer journey mapping
1 个回复 - 771 次查看 The ultimate guide to customer journey mapping2021-5-18 20:00 - zhangdongli1977 - 市场营销
1 个回复 - 771 次查看 The ultimate guide to customer journey mapping2021-5-18 20:00 - zhangdongli1977 - 市场营销
Putting customers in charge of design
0 个回复 - 275 次查看 【作者(必填)】Wallace A (2010) 【文题(必填)】Putting customers in charge of design 【年份(必填)】2010 【全文链接或数据库名称(选填)】New York Times (May 15), http://www.nytimes.com/2010/05/16 ...2021-6-12 23:06 - clx9 - 文献求助专区
0 个回复 - 275 次查看 【作者(必填)】Wallace A (2010) 【文题(必填)】Putting customers in charge of design 【年份(必填)】2010 【全文链接或数据库名称(选填)】New York Times (May 15), http://www.nytimes.com/2010/05/16 ...2021-6-12 23:06 - clx9 - 文献求助专区
顾客要求管理办法，顾客需求管理程序，customer demanding, customer requirement1 个回复 - 867 次查看 顾客要求管理办法，顾客需求管理程序 最近有读者经常在咨询，对”顾客要求/顾客需求”要如何管理？有什么管理办法？首先，你要评审顾客有哪些需求？再对顾客需求转化成顾客要求，建立标准化程序进行操作和管理。 1 ...2019-9-16 15:04 - Mujahida - 现金交易版
Suppliers' Product Market Competition, Customer Concentration, and Cost
0 个回复 - 464 次查看 【作者(必填)】 Hsihui Chang ; Curtis M. Hall ; OrcId icon Michael T. Paz 【文题(必填)】 Suppliers' Product Market Competition, Customer Concentration, and Cost Structure （需online版，见下面链接） ...2021-3-28 11:18 - timesever - 文献求助专区
0 个回复 - 464 次查看 【作者(必填)】 Hsihui Chang ; Curtis M. Hall ; OrcId icon Michael T. Paz 【文题(必填)】 Suppliers' Product Market Competition, Customer Concentration, and Cost Structure （需online版，见下面链接） ...2021-3-28 11:18 - timesever - 文献求助专区
Customer-Value Based Segmentation and Characteristics Analysis of Credit Card
2 个回复 - 514 次查看 【作者(必填)】Changzheng HeMingzhu ZhangJianguo Zheng[/backcolor]Xiaoyu LiDongyue Du 【文题(必填)】Customer-Value Based Segmentation and Characteristics Analysis of Credit Card Revolver 【年份(必填 ...2021-3-24 15:44 - eric_darcy - 文献求助专区
2 个回复 - 514 次查看 【作者(必填)】Changzheng HeMingzhu ZhangJianguo Zheng[/backcolor]Xiaoyu LiDongyue Du 【文题(必填)】Customer-Value Based Segmentation and Characteristics Analysis of Credit Card Revolver 【年份(必填 ...2021-3-24 15:44 - eric_darcy - 文献求助专区
求 Customer-Value Based Segmentation and Characteristics Analysis of Credit Card
2 个回复 - 617 次查看 【作者(必填)】Changzheng HeMingzhu ZhangJianguo Zheng 【文题(必填)】Customer-Value Based Segmentation and Characteristics Analysis of Credit Card Revolver 【年份(必填)】 2014[/backcolor] 【全文 ...2021-3-24 17:21 - eric_darcy - 求助成功区
2 个回复 - 617 次查看 【作者(必填)】Changzheng HeMingzhu ZhangJianguo Zheng 【文题(必填)】Customer-Value Based Segmentation and Characteristics Analysis of Credit Card Revolver 【年份(必填)】 2014[/backcolor] 【全文 ...2021-3-24 17:21 - eric_darcy - 求助成功区
求助论文Digital Piracy, Creative Productivity, and Customer Care Effort: Evidenc
2 个回复 - 693 次查看 【作者(必填)】Xiaolin Li[/backcolor] [/backcolor] , [/backcolor]Chenxi Liao[/backcolor] [/backcolor] , [/backcolor]Ying Xie[/backcolor] 【文题(必填)】Digital Piracy, Creative Productivity, and ...2021-2-21 21:40 - aixueguanli - 文献求助专区
2 个回复 - 693 次查看 【作者(必填)】Xiaolin Li[/backcolor] [/backcolor] , [/backcolor]Chenxi Liao[/backcolor] [/backcolor] , [/backcolor]Ying Xie[/backcolor] 【文题(必填)】Digital Piracy, Creative Productivity, and ...2021-2-21 21:40 - aixueguanli - 文献求助专区
求助论文Digital Piracy, Creative Productivity, and Customer Care Effort: Evidenc
0 个回复 - 251 次查看 【作者(必填)】Xiaolin Li[/backcolor] [/backcolor] , [/backcolor]Chenxi Liao[/backcolor] [/backcolor] , [/backcolor]Ying Xie[/backcolor] 【文题(必填)】Digital Piracy, Creative Productivity, and ...2021-2-21 16:03 - aixueguanli - 文献求助专区
0 个回复 - 251 次查看 【作者(必填)】Xiaolin Li[/backcolor] [/backcolor] , [/backcolor]Chenxi Liao[/backcolor] [/backcolor] , [/backcolor]Ying Xie[/backcolor] 【文题(必填)】Digital Piracy, Creative Productivity, and ...2021-2-21 16:03 - aixueguanli - 文献求助专区
Revenue from contracts with customers - 2014 global accounting and financial rep
1 个回复 - 1637 次查看 Revenue from contracts with customers - 2014 global accounting and financial reporting guide2014-8-14 10:16 - ualberta - 会计与财务管理
1 个回复 - 1637 次查看 Revenue from contracts with customers - 2014 global accounting and financial reporting guide2014-8-14 10:16 - ualberta - 会计与财务管理
Business Model Shifts: Six Ways to Create New Value For Customers
0 个回复 - 390 次查看 【作者(必填)】Patrick van der Pijl (Author) 【文题(必填)】Business Model Shifts: Six Ways to Create New Value For Customers 【年份(必填)】2020 【全文链接或数据库名称(选填)】https://www.amazon.c ...2021-1-6 17:27 - wirtz72 - 文献求助专区
0 个回复 - 390 次查看 【作者(必填)】Patrick van der Pijl (Author) 【文题(必填)】Business Model Shifts: Six Ways to Create New Value For Customers 【年份(必填)】2020 【全文链接或数据库名称(选填)】https://www.amazon.c ...2021-1-6 17:27 - wirtz72 - 文献求助专区
【求助)】Customer relationship management (CRM): a bibliometric analysis
6 个回复 - 784 次查看 请求老师帮我下载这篇文章！！！很着急 谢谢老师 https://www.inderscience.com/info/inarticle.php?artid=108988 【作者(必填)】：Vicente Guerola-Navarro; Raul Oltra-Badenes; Hermenegildo Gil-G ...2020-8-31 14:12 - 学术小白白 - 文献求助专区
6 个回复 - 784 次查看 请求老师帮我下载这篇文章！！！很着急 谢谢老师 https://www.inderscience.com/info/inarticle.php?artid=108988 【作者(必填)】：Vicente Guerola-Navarro; Raul Oltra-Badenes; Hermenegildo Gil-G ...2020-8-31 14:12 - 学术小白白 - 文献求助专区
【2021新书】Artificial Intelligence for Customer Relationship Management
15 个回复 - 3686 次查看 Artificial Intelligence for Customer Relationship Management: Keeping Customers Informed by Boris Galitsky (Author) About this Book This research monograph brings AI to the field of Customer Rela ...2020-12-9 15:17 - slowry - 金融学（理论版）
15 个回复 - 3686 次查看 Artificial Intelligence for Customer Relationship Management: Keeping Customers Informed by Boris Galitsky (Author) About this Book This research monograph brings AI to the field of Customer Rela ...2020-12-9 15:17 - slowry - 金融学（理论版）
Customer Ethnic Bias in Service Encounters
4 个回复 - 884 次查看 【作者(必填)】 Marc Linzmajer,Simon Brach,Gianfranco Walsh,Tillmann Wagner 【文题(必填)】Customer Ethnic Bias in Service Encounters 【年份(必填)】2020 【全文链接或数据库名称(选填)】2020-10-29 17:21 - zll527 - 求助成功区
4 个回复 - 884 次查看 【作者(必填)】 Marc Linzmajer,Simon Brach,Gianfranco Walsh,Tillmann Wagner 【文题(必填)】Customer Ethnic Bias in Service Encounters 【年份(必填)】2020 【全文链接或数据库名称(选填)】2020-10-29 17:21 - zll527 - 求助成功区
Customer Supercharging in Experience-Centric Channels
4 个回复 - 570 次查看 【作者(必填)】bell 【文题(必填)】Customer Supercharging in Experience-Centric Channels 【年份(必填)】2020 【全文链接或数据库名称(选填)】https://pubsonline.informs.org/doi/abs/10.1287/mnsc.201 ...2020-12-9 13:24 - pplain - 求助成功区
4 个回复 - 570 次查看 【作者(必填)】bell 【文题(必填)】Customer Supercharging in Experience-Centric Channels 【年份(必填)】2020 【全文链接或数据库名称(选填)】https://pubsonline.informs.org/doi/abs/10.1287/mnsc.201 ...2020-12-9 13:24 - pplain - 求助成功区
Joint price and quality decisions considering Chinese customer
2 个回复 - 942 次查看 【作者(必填)】 Author links open overlay panelBaozhuangNiua[/backcolor]LeiChena[/backcolor]YaoqiLiua[/backcolor]YongJinb[/backcolor] 【文题(必填)】 Joint price and quality decisions considering Chi ...2020-12-12 18:06 - 下雨就打伞 - 求助成功区
2 个回复 - 942 次查看 【作者(必填)】 Author links open overlay panelBaozhuangNiua[/backcolor]LeiChena[/backcolor]YaoqiLiua[/backcolor]YongJinb[/backcolor] 【文题(必填)】 Joint price and quality decisions considering Chi ...2020-12-12 18:06 - 下雨就打伞 - 求助成功区
Service encounters, experiences and the customer
3 个回复 - 592 次查看 【作者(必填)】 Clay M. Voorhees,Paul W. Fombelle,Yany Gregoire,Sterling Bone,Anders Gustafsson,Rui Sousa,Travis Walkowiak 【文题(必填)】Service encounters, experiences and the customer journey: Defi ...2020-10-30 11:31 - zll527 - 求助成功区
3 个回复 - 592 次查看 【作者(必填)】 Clay M. Voorhees,Paul W. Fombelle,Yany Gregoire,Sterling Bone,Anders Gustafsson,Rui Sousa,Travis Walkowiak 【文题(必填)】Service encounters, experiences and the customer journey: Defi ...2020-10-30 11:31 - zll527 - 求助成功区
goliath strikes back - how traditional retailers are winning back customers 2020
0 个回复 - 497 次查看 goliath strikes back - how traditional retailers are winning back customers from ecommerce startups (2020)2020-11-26 09:29 - loneshark - 投资人（实务版）
0 个回复 - 497 次查看 goliath strikes back - how traditional retailers are winning back customers from ecommerce startups (2020)2020-11-26 09:29 - loneshark - 投资人（实务版）
【2020新书】Customer-Supplier Relationships in B2B
12 个回复 - 3214 次查看 Customer-Supplier Relationships in B2B: An Interaction Perspective on Actors in Business Networks by Antonella La Rocca (Author) About the Author Antonella La Rocca is Associate Professor at Re ...2020-10-25 10:56 - slowry - 金融学（理论版）
12 个回复 - 3214 次查看 Customer-Supplier Relationships in B2B: An Interaction Perspective on Actors in Business Networks by Antonella La Rocca (Author) About the Author Antonella La Rocca is Associate Professor at Re ...2020-10-25 10:56 - slowry - 金融学（理论版）
Value Proposition Design: How to Create Products and Services Customers Want
45 个回复 - 10119 次查看 The authors of the international bestseller Business ModelGeneration explain how to create value propositions customerscan’t resistValue Proposition Design helps you tackle a corechallenge of every b ...2015-2-16 23:28 - 大家开心 - 市场营销
45 个回复 - 10119 次查看 The authors of the international bestseller Business ModelGeneration explain how to create value propositions customerscan’t resistValue Proposition Design helps you tackle a corechallenge of every b ...2015-2-16 23:28 - 大家开心 - 市场营销
the impact of other-customer failure on service satisfaction
3 个回复 - 429 次查看 【作者(必填)】 huang 【文题(必填)】 the impact of other-customer failure on service satisfaction 【年份(必填)】 2008 【全文链接或数据库名称(选填)】2019-12-14 23:35 - zll527 - 求助成功区
3 个回复 - 429 次查看 【作者(必填)】 huang 【文题(必填)】 the impact of other-customer failure on service satisfaction 【年份(必填)】 2008 【全文链接或数据库名称(选填)】2019-12-14 23:35 - zll527 - 求助成功区
Joking with customers in the service encounter has a
1 个回复 - 335 次查看 【作者(必填)】lMagnusSöderlundaEeva-LiisaOikarinenb 【文题(必填)】Joking with customers in the serviceencounter has a negative impact on customer satisfaction: Replication andextension 【年 ...2020-10-21 09:53 - zll527 - 求助成功区
1 个回复 - 335 次查看 【作者(必填)】lMagnusSöderlundaEeva-LiisaOikarinenb 【文题(必填)】Joking with customers in the serviceencounter has a negative impact on customer satisfaction: Replication andextension 【年 ...2020-10-21 09:53 - zll527 - 求助成功区
Employee display of burnout in the service encounter and its impact on customer
2 个回复 - 315 次查看 【作者(必填)】 MagnusSöderlund 【文题(必填)】Employee display of burnout in theservice encounter and its impact on customer satisfaction 【年份(必填)】July2017, Pages 168-176 【全文链接或数据 ...2020-10-21 09:55 - zll527 - 求助成功区
2 个回复 - 315 次查看 【作者(必填)】 MagnusSöderlund 【文题(必填)】Employee display of burnout in theservice encounter and its impact on customer satisfaction 【年份(必填)】July2017, Pages 168-176 【全文链接或数据 ...2020-10-21 09:55 - zll527 - 求助成功区
Comparing perceived insecurity among customers
1 个回复 - 309 次查看 【作者(必填)】KatriKoistinenRaijaJärvinen 【文题(必填)】Comparing perceived insecurity among customers and retail staff during service encounters 【年份(必填)】July 2016, Pages 80-92 【全文链 ...2020-10-21 09:59 - zll527 - 求助成功区
1 个回复 - 309 次查看 【作者(必填)】KatriKoistinenRaijaJärvinen 【文题(必填)】Comparing perceived insecurity among customers and retail staff during service encounters 【年份(必填)】July 2016, Pages 80-92 【全文链 ...2020-10-21 09:59 - zll527 - 求助成功区
Suppliers' Product Market Competition, Customer Concentration, and Cost
0 个回复 - 438 次查看 【作者(必填)】 Hsihui Chang; Curtis M. Hall; OrcId icon Michael T. Paz 【文题(必填)】 Suppliers' Product Market Competition, Customer Concentration, and Cost Structure 【年份(必填)】 2020 【全文 ...2020-10-17 10:47 - timesever - 文献求助专区
0 个回复 - 438 次查看 【作者(必填)】 Hsihui Chang; Curtis M. Hall; OrcId icon Michael T. Paz 【文题(必填)】 Suppliers' Product Market Competition, Customer Concentration, and Cost Structure 【年份(必填)】 2020 【全文 ...2020-10-17 10:47 - timesever - 文献求助专区
Collaborative networked organisations and customer communities
1 个回复 - 318 次查看 【作者(必填)】 Romero, D. and Molina, A. 【文题(必填)】 Collaborative networked organisations and customer communities: value co-creation and co-innovation in the networking era 【年份(必填)】 2 ...2020-10-2 16:20 - tk489663 - 求助成功区
1 个回复 - 318 次查看 【作者(必填)】 Romero, D. and Molina, A. 【文题(必填)】 Collaborative networked organisations and customer communities: value co-creation and co-innovation in the networking era 【年份(必填)】 2 ...2020-10-2 16:20 - tk489663 - 求助成功区
求助：Customer values, product benefits and customer value： a consumption beha
1 个回复 - 385 次查看 【作者(必填)】 AlbertWenben Lai 【文题(必填)】 Customervalues, product benefits and customer value: a consumption behavior approach 【年份(必填)】 1995 【全文链接或数据库名称(选填)】https://www. ...2020-9-29 22:39 - tk489663 - 求助成功区
1 个回复 - 385 次查看 【作者(必填)】 AlbertWenben Lai 【文题(必填)】 Customervalues, product benefits and customer value: a consumption behavior approach 【年份(必填)】 1995 【全文链接或数据库名称(选填)】https://www. ...2020-9-29 22:39 - tk489663 - 求助成功区
著作：Know your customer: new approaches to understanding customer value
0 个回复 - 678 次查看 【作者(必填)】 Robert B. Woodruff, Sarah F. Gardial 【文题(必填)】 Know your customer: new approaches to understanding customer value and sat 【年份(必填)】 1996 【全文链接或数据库名称(选填)】ht ...2020-9-29 10:18 - tk489663 - 文献求助专区
0 个回复 - 678 次查看 【作者(必填)】 Robert B. Woodruff, Sarah F. Gardial 【文题(必填)】 Know your customer: new approaches to understanding customer value and sat 【年份(必填)】 1996 【全文链接或数据库名称(选填)】ht ...2020-9-29 10:18 - tk489663 - 文献求助专区
Data Mining Techniques For Marketing, Sales, and Customer Relationship Managemen
1 个回复 - 697 次查看 2020-9-19 09:30 - yjycxf - 数据分析与数据挖掘
1 个回复 - 697 次查看 2020-9-19 09:30 - yjycxf - 数据分析与数据挖掘
Customers helping customers: payoffs for linking customers
1 个回复 - 377 次查看 【作者(必填)】Hulda G. Black , Leslie H. Vincent , Steven J. Skinner 【文题(必填)】Customers helping customers: payoffs for linking customers 【年份(必填)】2014 【全文链接或数据库名称(选填)】 ...2020-9-12 15:28 - mufulee - 求助成功区
1 个回复 - 377 次查看 【作者(必填)】Hulda G. Black , Leslie H. Vincent , Steven J. Skinner 【文题(必填)】Customers helping customers: payoffs for linking customers 【年份(必填)】2014 【全文链接或数据库名称(选填)】 ...2020-9-12 15:28 - mufulee - 求助成功区
Showrooms and B&M Stores: Omnichannel Strategies for Managing Customer
1 个回复 - 393 次查看 【作者(必填)】Prasenjit Mandal 【文题(必填)】Showrooms and B&M Stores: Omnichannel Strategies for Managing Customer Returns 【年份(必填)】2020 【全文链接或数据库名称(选填)】https://papers.s ...2020-9-7 23:52 - pplain - 求助成功区
1 个回复 - 393 次查看 【作者(必填)】Prasenjit Mandal 【文题(必填)】Showrooms and B&M Stores: Omnichannel Strategies for Managing Customer Returns 【年份(必填)】2020 【全文链接或数据库名称(选填)】https://papers.s ...2020-9-7 23:52 - pplain - 求助成功区
A customer-dominant logic of service
2 个回复 - 460 次查看 【作者(必填)】 Heinonen K，Strandvik T，Mickelsson H J et al. 【文题(必填)】 A customer-dominant logic of service【年份(必填)】 2010 【全文链接或数据库名称(选填)】https://www.emerald.com/insi ...2020-9-7 09:29 - tk489663 - 求助成功区
2 个回复 - 460 次查看 【作者(必填)】 Heinonen K，Strandvik T，Mickelsson H J et al. 【文题(必填)】 A customer-dominant logic of service【年份(必填)】 2010 【全文链接或数据库名称(选填)】https://www.emerald.com/insi ...2020-9-7 09:29 - tk489663 - 求助成功区
Customer Segmentation and Clustering Using SAS Enterprise Miner完整版
11 个回复 - 5147 次查看 之前的论坛中也有类似的附件，好像申请加精了。此处上传的是完整版本，也申请加精。 http://bbs.pinggu.org/thread-1528282-1-1.html。 以下是目录： Part 1 The Basics Chapter 1 Introduction 1.1 What Is Se ...2014-4-14 17:17 - semenljw - 商业数据分析
11 个回复 - 5147 次查看 之前的论坛中也有类似的附件，好像申请加精了。此处上传的是完整版本，也申请加精。 http://bbs.pinggu.org/thread-1528282-1-1.html。 以下是目录： Part 1 The Basics Chapter 1 Introduction 1.1 What Is Se ...2014-4-14 17:17 - semenljw - 商业数据分析
We Can Hear You Now (A): A Customer Survey Design for a Six Sigma Project at Cru
2 个回复 - 454 次查看 【作者(必填)】by Robert D. Landel[/backcolor], Laure Taylor[/backcolor], Alan Zimmerman[/backcolor] 【文题(必填)】We Can Hear You Now (A): A Customer Survey Design for a Six Sigma Project at Crut ...2020-7-27 22:06 - victorbian - 文献求助专区
2 个回复 - 454 次查看 【作者(必填)】by Robert D. Landel[/backcolor], Laure Taylor[/backcolor], Alan Zimmerman[/backcolor] 【文题(必填)】We Can Hear You Now (A): A Customer Survey Design for a Six Sigma Project at Crut ...2020-7-27 22:06 - victorbian - 文献求助专区
Unlocking the customer engagement-brand loyalty relationship
1 个回复 - 315 次查看 【作者(必填)】Ming-WayLiaHsiu-YuTengbChien-YuChena 【文题(必填)】Unlocking the customer engagement-brand loyalty relationship in tourism social media: The roles of brand attachment and customer tru ...2020-8-24 21:39 - rockaby - 求助成功区
1 个回复 - 315 次查看 【作者(必填)】Ming-WayLiaHsiu-YuTengbChien-YuChena 【文题(必填)】Unlocking the customer engagement-brand loyalty relationship in tourism social media: The roles of brand attachment and customer tru ...2020-8-24 21:39 - rockaby - 求助成功区
The impact of port service quality on customer satisfaction
1 个回复 - 425 次查看 【作者(必填)】Vinh V Thai[/backcolor] 【文题(必填)】The impact of port service quality on customer satisfaction: The case of Singapore[/backcolor] 【年份(必填)】2016 【全文链接或数据库名称(选 ...2020-8-24 19:15 - rockaby - 求助成功区
1 个回复 - 425 次查看 【作者(必填)】Vinh V Thai[/backcolor] 【文题(必填)】The impact of port service quality on customer satisfaction: The case of Singapore[/backcolor] 【年份(必填)】2016 【全文链接或数据库名称(选 ...2020-8-24 19:15 - rockaby - 求助成功区
Generating and Leveraging Customer Data Assets: Solutions Business Models
0 个回复 - 381 次查看 【作者(必填)】 C Baden-Fuller, DJ TeeceC Baden-Fuller, DJ Teece【文题(必填)】 Generating and Leveraging Customer Data Assets: Solutions Business Models 【年份(必填)】 2020 【全文链接或数据库名称 ...2020-8-19 14:11 - 肖bin学经济 - 文献求助专区
0 个回复 - 381 次查看 【作者(必填)】 C Baden-Fuller, DJ TeeceC Baden-Fuller, DJ Teece【文题(必填)】 Generating and Leveraging Customer Data Assets: Solutions Business Models 【年份(必填)】 2020 【全文链接或数据库名称 ...2020-8-19 14:11 - 肖bin学经济 - 文献求助专区
Manufacturers need to show greater commitment to customer service
1 个回复 - 299 次查看 【作者(必填)】 【文题(必填)】Manufacturers need to show greater commitment to customer service 【年份(必填)】1995 【全文链接或数据库名称(选填)】https://www.sciencedirect.com/science/article/p ...2020-8-8 21:04 - victorbian - 求助成功区
1 个回复 - 299 次查看 【作者(必填)】 【文题(必填)】Manufacturers need to show greater commitment to customer service 【年份(必填)】1995 【全文链接或数据库名称(选填)】https://www.sciencedirect.com/science/article/p ...2020-8-8 21:04 - victorbian - 求助成功区
求One Billion Customers
5 个回复 - 1264 次查看 One Billion Customers 作者: James McGregor 出版社: Simon & Schuster 副标题: Lessons from the Front Lines of Doing Business in China 出版年: October 11, 2005 页数: 352 定价: $15.00 装帧: Paper ...2014-1-27 15:40 - 鲛人泣月 - 求助成功区
5 个回复 - 1264 次查看 One Billion Customers 作者: James McGregor 出版社: Simon & Schuster 副标题: Lessons from the Front Lines of Doing Business in China 出版年: October 11, 2005 页数: 352 定价: $15.00 装帧: Paper ...2014-1-27 15:40 - 鲛人泣月 - 求助成功区
the customer-driven culture - a microsoft story (2020)
3 个回复 - 912 次查看 the customer-driven culture - a microsoft story (2020)2020-7-4 22:21 - loneshark - 投资人（实务版）
3 个回复 - 912 次查看 the customer-driven culture - a microsoft story (2020)2020-7-4 22:21 - loneshark - 投资人（实务版）
【论文集】Back to the Future: Using Marketing Basics to Provide Customer Value
11 个回复 - 1741 次查看 Back to the Future: Using Marketing Basics to Provide Customer Value: Proceedings of the 2017 Academy of Marketing Science (AMS) Annual Conference by Nina Krey (Editor), Patricia Rossi (Editor) Ab ...2018-8-4 22:56 - slowry - 金融学（理论版）
11 个回复 - 1741 次查看 Back to the Future: Using Marketing Basics to Provide Customer Value: Proceedings of the 2017 Academy of Marketing Science (AMS) Annual Conference by Nina Krey (Editor), Patricia Rossi (Editor) Ab ...2018-8-4 22:56 - slowry - 金融学（理论版）
Identifying Customer Needs from User-Generated
2 个回复 - 350 次查看 【作者(必填)】Timoshenko, Artem1 Hauser, John R 【文题(必填)】Identifying Customer Needs from User-Generated 【年份(必填)】2019 【全文链接或数据库名称(选填)】http://web.b.ebscohost.com/ehos ...2020-5-12 20:24 - pplain - 求助成功区
2 个回复 - 350 次查看 【作者(必填)】Timoshenko, Artem1 Hauser, John R 【文题(必填)】Identifying Customer Needs from User-Generated 【年份(必填)】2019 【全文链接或数据库名称(选填)】http://web.b.ebscohost.com/ehos ...2020-5-12 20:24 - pplain - 求助成功区
Trade‐in for Cash or for Upgrade? Dynamic Pricing with Customer
4 个回复 - 585 次查看 【作者(必填)】 Yongbo Xiao[/backcolor] Sean X. Zhou[/backcolor] 【文题(必填)】 Trade‐in for Cash or for Upgrade? Dynamic Pricing with Customer Choice【年份(必填)】 2020 【全文链接或数据库名 ...2020-4-24 10:00 - 下雨就打伞 - 求助成功区
4 个回复 - 585 次查看 【作者(必填)】 Yongbo Xiao[/backcolor] Sean X. Zhou[/backcolor] 【文题(必填)】 Trade‐in for Cash or for Upgrade? Dynamic Pricing with Customer Choice【年份(必填)】 2020 【全文链接或数据库名 ...2020-4-24 10:00 - 下雨就打伞 - 求助成功区
Proprietary Costs and the Disclosure of Information About Customers
1 个回复 - 718 次查看 Proprietary Costs and the Disclosure of Information About Customers2020-4-3 11:29 - 2464_1576338390 - 新手入门区
1 个回复 - 718 次查看 Proprietary Costs and the Disclosure of Information About Customers2020-4-3 11:29 - 2464_1576338390 - 新手入门区
Price Markdowns to Induce Customers to Opt Out of Free Returns
1 个回复 - 554 次查看 【作者(必填)】 Sajjad Najafi, Izak Duenyas 【文题(必填)】 Price Markdowns to Induce Customers to Opt Out of Free Returns 【年份(必填)】 2018 【全文链接或数据库名称(选填)】https://papers.ssrn.com ...2020-4-6 10:44 - timesever - 求助成功区
1 个回复 - 554 次查看 【作者(必填)】 Sajjad Najafi, Izak Duenyas 【文题(必填)】 Price Markdowns to Induce Customers to Opt Out of Free Returns 【年份(必填)】 2018 【全文链接或数据库名称(选填)】https://papers.ssrn.com ...2020-4-6 10:44 - timesever - 求助成功区
【2018版新书】Customer Engagement Marketing
8 个回复 - 3278 次查看 Customer Engagement Marketing by Robert W. Palmatier (Editor), V. Kumar (Editor), Colleen M. Harmeling (Editor) About the Author Robert W. Palmatier is Professor of Marketing at the University of ...2018-5-14 07:13 - slowry - 金融学（理论版）
8 个回复 - 3278 次查看 Customer Engagement Marketing by Robert W. Palmatier (Editor), V. Kumar (Editor), Colleen M. Harmeling (Editor) About the Author Robert W. Palmatier is Professor of Marketing at the University of ...2018-5-14 07:13 - slowry - 金融学（理论版）
【学习笔记】阅读论文social responsible corporate customers
0 个回复 - 352 次查看 阅读论文social responsible corporate customers2020-4-2 17:06 - 夜星栩 - Forum
0 个回复 - 352 次查看 阅读论文social responsible corporate customers2020-4-2 17:06 - 夜星栩 - Forum
Customer-Base Concentration,Profitability and the Information Environment
1 个回复 - 575 次查看 【作者(必填)】Cohen Daniel A., and B. Li 【文题(必填)】Customer-Base Concentration,Profitability and the Information Environment: The U.S. Government as a Major Customer 【年份(必填)】2020 【 ...2020-3-24 15:34 - wkab12ab - 求助成功区
1 个回复 - 575 次查看 【作者(必填)】Cohen Daniel A., and B. Li 【文题(必填)】Customer-Base Concentration,Profitability and the Information Environment: The U.S. Government as a Major Customer 【年份(必填)】2020 【 ...2020-3-24 15:34 - wkab12ab - 求助成功区
The Influence of Product Modularity on Customer Perceived Customization
4 个回复 - 550 次查看 【作者(必填)】Ma, S. (Sara), Wang, Yonggui, & Li, D 【文题(必填)】The Influence of Product Modularity on Customer Perceived Customization: The Moderating Effects Based on Resource Dependence Theory ...2020-3-24 13:23 - wkab12ab - 求助成功区
4 个回复 - 550 次查看 【作者(必填)】Ma, S. (Sara), Wang, Yonggui, & Li, D 【文题(必填)】The Influence of Product Modularity on Customer Perceived Customization: The Moderating Effects Based on Resource Dependence Theory ...2020-3-24 13:23 - wkab12ab - 求助成功区
Managing Product Returns Within the Customer Value Framework
2 个回复 - 609 次查看 【作者(必填)】 [*]Alec Minnema [*]Tammo H. A. Bijmolt [*]J. Andrew Petersen [*]Jeffrey D. Shulman 【文题(必填)】 Managing Product Returns Within the Customer Value Framework 【年份(必填)】 2 ...2020-3-20 06:42 - timesever - 求助成功区
2 个回复 - 609 次查看 【作者(必填)】 [*]Alec Minnema [*]Tammo H. A. Bijmolt [*]J. Andrew Petersen [*]Jeffrey D. Shulman 【文题(必填)】 Managing Product Returns Within the Customer Value Framework 【年份(必填)】 2 ...2020-3-20 06:42 - timesever - 求助成功区
Fraud abroad: GDP per capita, online customer reviews and vacation rental
0 个回复 - 313 次查看 【作者(必填)】Hoskins, Jake David; Leick, Ryan 【文题(必填)】Fraud abroad: GDP per capita, online customer reviews and vacation rental unit booking rates in the sharing economy 【年份(必填)】201 ...2020-3-17 19:46 - kkxpy - 文献求助专区
0 个回复 - 313 次查看 【作者(必填)】Hoskins, Jake David; Leick, Ryan 【文题(必填)】Fraud abroad: GDP per capita, online customer reviews and vacation rental unit booking rates in the sharing economy 【年份(必填)】201 ...2020-3-17 19:46 - kkxpy - 文献求助专区
Polarity Classification on Online Customer Review Using Hybrid Approach
0 个回复 - 366 次查看 【作者(必填)】Kit, Lai Chun; Malim, Nurul Hashimah Ahamed Hassain【文题(必填)】 Polarity Classification on Online Customer Review Using Hybrid Approach 【年份(必填)】 2017 【全文链接或数据库名称(选 ...2020-3-15 14:17 - wfh1300 - 文献求助专区
0 个回复 - 366 次查看 【作者(必填)】Kit, Lai Chun; Malim, Nurul Hashimah Ahamed Hassain【文题(必填)】 Polarity Classification on Online Customer Review Using Hybrid Approach 【年份(必填)】 2017 【全文链接或数据库名称(选 ...2020-3-15 14:17 - wfh1300 - 文献求助专区
Managing Customers as Investments
3 个回复 - 2615 次查看 在荷兰蒂尔堡上学需要用这本书，在图书馆借的，然后自己扫描的。 我在网上查了好久，下不到这本书。 Managing Customers as Investments。 如果大家喜欢，有机会我会继续分享这些下不到的书。2011-1-21 05:41 - hekun830930 - 市场营销
3 个回复 - 2615 次查看 在荷兰蒂尔堡上学需要用这本书，在图书馆借的，然后自己扫描的。 我在网上查了好久，下不到这本书。 Managing Customers as Investments。 如果大家喜欢，有机会我会继续分享这些下不到的书。2011-1-21 05:41 - hekun830930 - 市场营销
