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【独家发布】【2015新书】Customer Relationship Management: Concepts and Technologies
59 个回复 - 7993 次查看【2015新书】Customer Relationship Management: Concepts and Technologies Book 图书名称：Customer Relationship Management: Concepts and Technologies Author 作者：Francis Buttle, Stan Maklan Publish ...2015-4-28 13:14 - kychan - 管理科学

[Francis_Buttle] Customer relationship management
3 个回复 - 1174 次查看 [Francis_Buttle]_Customer_relationship_management 第二版2019-3-12 20:51 - violet_cc - 管理信息系统

《供应商关系管理》 Supplier relationship management 美版pdf书籍高清
10 个回复 - 3532 次查看《供应商关系管理》 Supplier relationship management 美版pdf书籍彩色高清阅读舒适--质量保障！本书系统介绍了供应商关系管理的理论与实践，使用了诸多框架模型以及实例，可以作为企业管理的参考，以及 ...2017-3-30 11:53 - spckevin - 运营管理（物流与供应链管理）

【2021新书】Artificial Intelligence for Customer Relationship Management
15 个回复 - 3752 次查看 Artificial Intelligence for Customer Relationship Management: Keeping Customers Informed by Boris Galitsky (Author) About this Book This research monograph brings AI to the field of Customer Rela ...2020-12-9 15:17 - slowry - 金融学（理论版）

Customer Relationship Management
0 个回复 - 726 次查看 2020-10-15 09:14 - Amy_Swift - Forum

Relationship-Based Transaction, Internal Control and Earnings Management
3 个回复 - 813 次查看【作者(必填)】H Xu，Z Lin，X Wang，SO Business 【文题(必填)】Relationship-Based Transaction,Internal Control and Earnings Management:Empirical Evidence from Accrual and Real Earnings Management ...2016-11-29 21:23 - lucy20111228 - 求助成功区

Supplier Relationship Management Unlocking the Hidden Value in Your Supply Base
2 个回复 - 1366 次查看 Supplier Relationship Management Unlocking the Hidden Value in Your Supply Base2018-5-8 21:14 - kawazhang - 运营管理（物流与供应链管理）

Supplier Relationship Management: How to Maximize Vendor Value and Opportunity
20 个回复 - 15845 次查看 There’s a new buzz phrase in the air: Supplier Relationship Management (SRM). Corporate executives know it’s necessary, but there’s only one problem. Nobody yet knows how to do it. Or they think it ...2014-11-29 18:30 - 大家开心 - 运营管理（物流与供应链管理）

【2013】Customer Relationship Management in the Financial Industry
29 个回复 - 3601 次查看【2013】Customer Relationship Management in the Financial Industry: Organizational Processes and Technology Innovation Book 图书名称：Customer Relationship Management in the Financial Industry: O ...2015-2-17 14:26 - kychan - 管理科学

The relationship between knowledge management practices, innovativeness
2 个回复 - 488 次查看【作者(必填)】Muhamad Waseem Bari, Meng Fanchen, Muhamad Awais Baloch. 【文题(必填)】The relationship between knowledge management practices, innovativeness and organizational performance ( A case ...2019-5-10 10:38 - deer11 - 文献求助专区

【求助)】Customer relationship management (CRM): a bibliometric analysis
6 个回复 - 824 次查看请求老师帮我下载这篇文章！！！很着急谢谢老师 https://www.inderscience.com/info/inarticle.php?artid=108988 【作者(必填)】：Vicente Guerola-Navarro; Raul Oltra-Badenes; Hermenegildo Gil-G ...2020-8-31 14:12 - 学术小白白 - 文献求助专区

Customer Relationship Management: Concept, Strategy, and Tools, Third Edition
31 个回复 - 1465 次查看 English | PDF | 2018 | 422 Pages | ISBN : 3662553805 This book presents an extensive discussion of the strategic and tactical aspects of customer relationship management as we know it today. It hel ...2018-5-21 15:41 - igs816 - 经管书评

Exploring the relationship between performance management and program impact
2 个回复 - 830 次查看【作者(必填)】Burt S Barnow 【文题(必填)】Exploring the relationship between performance management and program impact: A case study of the job training partnership act 【年份(必填)】Journal of P ...2017-11-28 16:58 - 毒谷123 - 求助成功区

【独家发布】客户管理的经典教材 Customer Relationship Management 2e
5 个回复 - 2707 次查看 by Ed Peelen (Author), Rob Beltman (Author) Customer Relationship Management gives a well-balanced coverage of strategy and organisation, marketing aspects, analytical CRM, operational CRM, ...2016-8-24 20:47 - shuiyaoziliao - 市场营销

Sales Management: building customer relationships and partnerships
0 个回复 - 798 次查看【作者(必填)】 Hair J.F., Anderson R.E., Mehta R., Babin B.J 【文题(必填)】 Sales Management: building customer relationships and partnerships 【年份(必填)】 2010 【全文链接或数据库名称(选填 ...2017-6-26 05:55 - 宅小南 - 文献求助专区

Data Mining in Customer Relationship Management
2 个回复 - 1326 次查看 Data Mining in Customer Relationship Management 2016 版比利时根特大学市场分析硕士课程用书根特大学教授Prof. Dirk Van den Poel出的书。学校内部提供。2017-3-8 06:02 - chocolate_lee - 计量经济学与统计软件

Discussion of Collaborative Performance Management in Interfirm Relationships
1 个回复 - 627 次查看【作者(必填)】 A Ditillo 【文题(必填)】 Discussion of Collaborative Performance Management in Interfirm Relationships 【年份(必填)】 2016 【全文链接或数据库名称(选填)】2017-4-9 23:33 - ycbm132 - 求助成功区

Collaborative performance management in interfirm relationships
1 个回复 - 683 次查看【作者(必填)】 HC Dekker, R Ding, T Groot 【文题(必填)】 Collaborative performance management in interfirm relationships【年份(必填)】 2016 【全文链接或数据库名称(选填)】2017-4-9 23:35 - ycbm132 - 求助成功区

求 Customer Relationship Management : A skill for success (sixth edition) 題庫
1 个回复 - 1370 次查看求 Customer Relationship Management : A skill for success (sixth edition)題庫作者: ROBERT W. LUCAS 跪求感激不盡!! 跪求感激不盡!!跪求感激不盡!!2016-9-14 12:37 - sunsun0305 - 人力资源管理

Formal and relational incentives in BPO relationship management
2 个回复 - 1110 次查看【作者(必填)】 Li Shuangyan, Wan Difang and Shi Yarong 【文题(必填)】Formal and relational incentives in BPO relationship management 【年份(必填)】2009, vol. 1, issue 3, pages 301-313 【全文链接 ...2014-9-17 20:40 - fxay123 - 求助成功区

Towards Customer Knowledge Relationship Management
1 个回复 - 849 次查看【作者(必填)】 Haroun Alryalat and Samer Al Hawari 【文题(必填)】 Towards Customer Knowledge Relationship Management: Integrating Knowledge Management and Customer Relationship Management Process[/ ...2016-1-29 12:09 - 依水伊伊 - 求助成功区

Advances in Customer Relationship Management
0 个回复 - 936 次查看 Advances in Customer Relationship ManagementEdited by Daniel Catalan-Matamoros, ISBN 978-953-51-0516-9, 154 pages, Publisher: InTech, Chapters published April 11, 2012 under CC BY 3.0 license DOI: 10 ...2016-1-21 17:45 - yuedragon - 管理科学

Marketing Management: A Relationship Approach
16 个回复 - 2761 次查看 Marketing Management: A Relationship Approach by Svend Hollensen English | 16 Oct. 2014 | ISBN: 0273778854 | 720 Pages | PDF | 15.5 MB Marketing Management: A Relationship Approach, Third Edition, ...2015-11-25 15:04 - igs816 - 市场营销

Mastering Data Mining:The Art and Science of Customer Relationship Management
11 个回复 - 4824 次查看 2009-6-30 17:15 - andy520 - 数据分析与数据挖掘

Relationship between initiative risk management and firm value: evidence from Ch
1 个回复 - 867 次查看【作者(必填)】Zhuwei Li, Yucheng Wang, Lijie Yu & Hui An 【文题(必填)】Relationship between initiative risk management and firm value: evidence from China 【年份(必填)】2015 【全文链接或数据库 ...2015-10-16 09:08 - qupipizyp - 文献求助专区

Innovation exploitation, exploration and supplier relationship management
1 个回复 - 812 次查看【作者(必填)】 Jing Cai, Alison U. Smart, Xuefeng Liu 【文题(必填)】 Innovation exploitation, exploration and supplier relationship management【年份(必填)】 2014 【全文链接或数据库名称(选填)】htt ...2015-7-23 15:09 - 依水伊伊 - 求助成功区

Factors of Successful Relationship Management: Guanxi in China
4 个回复 - 889 次查看【作者(必填)】 Huiying Zhang, Shuang Lv 【文题(必填)】 Factors of Successful Relationship Management: Guanxi in China 【年份(必填)】 Proceedings of the Sixth International Conference on Managemen ...2015-1-31 12:55 - 怪豆 - 求助成功区

Antecedents of relationship conflict in top management teams
1 个回复 - 743 次查看【作者(必填)】Carmen Camelo-Ordaz , Joaquin García-Cruz , Elena Sousa-Ginel 【文题(必填)】Antecedents of relationship conflict in top management teams 【年份(必填)】2014 【全文链接或数据库名 ...2015-1-7 14:23 - allnow - 求助成功区

求：Statistical Methods in Customer Relationship Management
4 个回复 - 1853 次查看 ~ Viba Kumar (作者), J. Andrew Petersen (作者) [*]出版社: John Wiley & Sons Inc (2012年9月28日) [*]精装: 286页 [*]语种：英语 [*]ISBN: 1119993202 [*]条形码: 97811199932092014-3-20 15:20 - 唐宋元清 - 求助成功区

Business Relationship Management and Marketing: Mastering Business Markets
15 个回复 - 2590 次查看 Relationship management, key account management and customer orientation are concepts that have become central to modern management. This book is dedicated to illustrating and reflecting these concept ...2014-11-12 16:10 - 大家开心 - 市场营销

Human Resource Management, Employee Exchange Relationships
1 个回复 - 1406 次查看【作者(必填)】 Mathew R. Allen 【文题(必填)】 Human Resource Management, Employee Exchange Relationships, and Performance in Small Businesses 【年份(必填)】Human Resource Management, Volume 52, I ...2014-8-29 07:45 - yinhezhiwang - 求助成功区

求Building capabilities via suppliers' effective management of relationships
1 个回复 - 687 次查看【作者(必填)】Euehun Lee, , Semi Han1, , Hye Un Nam1, 2, , Jae Jeung Rho 【文题(必填)】Building capabilities via suppliers' effective management of relationships 【年份(必填)】Volume 42, Issue ...2013-11-8 19:53 - moorefen - 求助成功区

求The development and diffusion of customer relationship management
1 个回复 - 771 次查看【作者(必填)】 Stein, Alex D.; Smith, Michael F.; Lancioni, Richard A. 【文题(必填)】The development and diffusion of customer relationship management (CRM) intelligence in business-to-business env ...2013-11-5 20:11 - moorefen - 求助成功区

求Making partner relationship management systems work: The role of
1 个回复 - 839 次查看【作者(必填)】Chris Storey, , Canan Kocabasoglu-Hillmer 【文题(必填)】Making partner relationship management systems work: The role of partnership governance mechanisms 【年份(必填)】Volume 42, ...2013-11-5 18:52 - moorefen - 求助成功区

求文献：Improving customer relationship management through database/Internet mar
1 个回复 - 879 次查看【作者(必填)】Chris O'Leary, Sally Rao, Chad Perry 【文题(必填)】Improving customer relationship management through database/Internet marketing: A theory-building action research project 【年份 ...2013-5-18 11:33 - xiaomianxin - 求助成功区

Examining the relationships between top management team psychological characteri
0 个回复 - 1103 次查看【作者(必填)】 Peterson, S. J. and Z. Zhang 【文题(必填)】 Examining the relationships between top management team psychological characteristics, transformational leadership, and business unit p ...2013-5-5 19:26 - kuangda2010 - 文献求助专区

客户关系管理_概念与工具.Customer Relationship Management
5 个回复 - 2388 次查看 Francis Buttle - Customer Relationship Management English | 2003-12-17 | ISBN: 075065502X | PDF | 384 pages | 5.74 MB Customer Relationship Management: Concepts and Tools is a breakthrough b ...2012-10-6 04:45 - LRZU - 运营管理（物流与供应链管理）

Customer Relationship Management——A Databased Approach CRM课件
3 个回复 - 1918 次查看 Customer Relationship Management A DataBase Approach 作者：V. kumar，Werner J. Reinartz 1、CRM， Database Marketing 2、CRM Industry Landscape 3、Strategic CRM 4、Implementin ...2012-4-14 20:45 - wodebaby001 - 商学院

Customer Profitability and Customer Relationship Management at ... (Abridged)
0 个回复 - 2077 次查看【案例名称】Customer Profitability and Customer Relationship Management at RBC Financial Group (Abridged) 【作者】V.G. Narayanan, Lisa Brem 【页数】20 【格式】PDF 【语言】英语【出版日 ...2011-8-17 13:40 - 案例库 - 案例库

Hilton Hotels: Brand Differentiation through Customer Relationship Management
0 个回复 - 2719 次查看【案例名称】Hilton Hotels: Brand Differentiation through Customer Relationship Management 【作者】Lynda M. Applegate, Gabriele Piccoli, Chekitan S. Dev 【页数】18 【格式】PDF 【语言】英语 ...2011-8-17 12:42 - 案例库 - 案例库

求电子书《Customer relationship management : a databased approach 》
0 个回复 - 1558 次查看 2010-9-5 12:37 - yhzstatis - 文献求助专区

求电子书《Customer relationship management : a databased approach 》
0 个回复 - 1162 次查看 2010-6-23 21:03 - yhzstatis - 文献求助专区

求电子书《Customer relationship management : a databased approach 》
4 个回复 - 2957 次查看 2010-6-19 14:12 - yhzstatis - 文献求助专区

Relationship between operations and risk management
0 个回复 - 1156 次查看 Risk management is always being isolated from daily operations as it is thought of specialized field and watchdog rather than business partnering function. In reality, how they work closely with opera ...2009-12-9 12:37 - cassjas - CFA、CVA、FRM等金融考证论坛

经典书籍：Customer Relationship Management
0 个回复 - 1844 次查看 Customer Relationship Management McGraw-Hill Contents Preface vii 1. Customer Relationship Management Is Not an Option 1 Customer Relationship Management Defined 2 Technology Does Not Equal ...2009-7-14 19:40 - 01261416 - 商学院

Adaptive Learning and Proactive Customer Relationship Management.pdf
0 个回复 - 1498 次查看 2009-2-25 01:57 - iwomma - 市场营销

[下载]Customer.Relationship.Management
0 个回复 - 1571 次查看 这是一篇英文文章，16页，给有需要的人，不喜勿下。 2008-10-17 13:02 - nini82 - 市场营销

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