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【独家发布】【2015新书】Customer Relationship Management: Concepts and Technologies
59 个回复 - 8069 次查看【2015新书】Customer Relationship Management: Concepts and Technologies Book 图书名称：Customer Relationship Management: Concepts and Technologies Author 作者：Francis Buttle, Stan Maklan Publish ...2015-4-28 13:14 - kychan - 管理科学

[Francis_Buttle] Customer relationship management
3 个回复 - 1201 次查看 [Francis_Buttle]_Customer_relationship_management 第二版2019-3-12 20:51 - violet_cc - 管理信息系统

【2021新书】Artificial Intelligence for Customer Relationship Management
15 个回复 - 3883 次查看 Artificial Intelligence for Customer Relationship Management: Keeping Customers Informed by Boris Galitsky (Author) About this Book This research monograph brings AI to the field of Customer Rela ...2020-12-9 15:17 - slowry - 金融学（理论版）

Customer Relationship Management
0 个回复 - 735 次查看 2020-10-15 09:14 - Amy_Swift - Forum

【2013】Customer Relationship Management in the Financial Industry
29 个回复 - 3638 次查看【2013】Customer Relationship Management in the Financial Industry: Organizational Processes and Technology Innovation Book 图书名称：Customer Relationship Management in the Financial Industry: O ...2015-2-17 14:26 - kychan - 管理科学

Customer Relationship Management: Concept, Strategy, and Tools, Third Edition
31 个回复 - 1507 次查看 English | PDF | 2018 | 422 Pages | ISBN : 3662553805 This book presents an extensive discussion of the strategic and tactical aspects of customer relationship management as we know it today. It hel ...2018-5-21 15:41 - igs816 - 经管书评

【独家发布】客户管理的经典教材 Customer Relationship Management 2e
5 个回复 - 2789 次查看 by Ed Peelen (Author), Rob Beltman (Author) Customer Relationship Management gives a well-balanced coverage of strategy and organisation, marketing aspects, analytical CRM, operational CRM, ...2016-8-24 20:47 - shuiyaoziliao - 市场营销

Data Mining in Customer Relationship Management
2 个回复 - 1388 次查看 Data Mining in Customer Relationship Management 2016 版比利时根特大学市场分析硕士课程用书根特大学教授Prof. Dirk Van den Poel出的书。学校内部提供。2017-3-8 06:02 - chocolate_lee - 计量经济学与统计软件

Towards Customer Knowledge Relationship Management
1 个回复 - 858 次查看【作者(必填)】 Haroun Alryalat and Samer Al Hawari 【文题(必填)】 Towards Customer Knowledge Relationship Management: Integrating Knowledge Management and Customer Relationship Management Process[/ ...2016-1-29 12:09 - 依水伊伊 - 求助成功区

Mastering Data Mining:The Art and Science of Customer Relationship Management
11 个回复 - 4859 次查看 2009-6-30 17:15 - andy520 - 数据分析与数据挖掘

【求助)】Customer relationship management (CRM): a bibliometric analysis
6 个回复 - 904 次查看请求老师帮我下载这篇文章！！！很着急谢谢老师 https://www.inderscience.com/info/inarticle.php?artid=108988 【作者(必填)】：Vicente Guerola-Navarro; Raul Oltra-Badenes; Hermenegildo Gil-G ...2020-8-31 14:12 - 学术小白白 - 文献求助专区

Sales Management: building customer relationships and partnerships
0 个回复 - 803 次查看【作者(必填)】 Hair J.F., Anderson R.E., Mehta R., Babin B.J 【文题(必填)】 Sales Management: building customer relationships and partnerships 【年份(必填)】 2010 【全文链接或数据库名称(选填 ...2017-6-26 05:55 - 宅小南 - 文献求助专区

求 Customer Relationship Management : A skill for success (sixth edition) 題庫
1 个回复 - 1447 次查看求 Customer Relationship Management : A skill for success (sixth edition)題庫作者: ROBERT W. LUCAS 跪求感激不盡!! 跪求感激不盡!!跪求感激不盡!!2016-9-14 12:37 - sunsun0305 - 人力资源管理

Advances in Customer Relationship Management
0 个回复 - 955 次查看 Advances in Customer Relationship ManagementEdited by Daniel Catalan-Matamoros, ISBN 978-953-51-0516-9, 154 pages, Publisher: InTech, Chapters published April 11, 2012 under CC BY 3.0 license DOI: 10 ...2016-1-21 17:45 - yuedragon - 管理科学

求：Statistical Methods in Customer Relationship Management
4 个回复 - 1864 次查看 ~ Viba Kumar (作者), J. Andrew Petersen (作者) [*]出版社: John Wiley & Sons Inc (2012年9月28日) [*]精装: 286页 [*]语种：英语 [*]ISBN: 1119993202 [*]条形码: 97811199932092014-3-20 15:20 - 唐宋元清 - 求助成功区

求The development and diffusion of customer relationship management
1 个回复 - 779 次查看【作者(必填)】 Stein, Alex D.; Smith, Michael F.; Lancioni, Richard A. 【文题(必填)】The development and diffusion of customer relationship management (CRM) intelligence in business-to-business env ...2013-11-5 20:11 - moorefen - 求助成功区

求文献：Improving customer relationship management through database/Internet mar
1 个回复 - 890 次查看【作者(必填)】Chris O'Leary, Sally Rao, Chad Perry 【文题(必填)】Improving customer relationship management through database/Internet marketing: A theory-building action research project 【年份 ...2013-5-18 11:33 - xiaomianxin - 求助成功区

客户关系管理_概念与工具.Customer Relationship Management
5 个回复 - 2398 次查看 Francis Buttle - Customer Relationship Management English | 2003-12-17 | ISBN: 075065502X | PDF | 384 pages | 5.74 MB Customer Relationship Management: Concepts and Tools is a breakthrough b ...2012-10-6 04:45 - LRZU - 运营管理（物流与供应链管理）

Customer Relationship Management——A Databased Approach CRM课件
3 个回复 - 1928 次查看 Customer Relationship Management A DataBase Approach 作者：V. kumar，Werner J. Reinartz 1、CRM， Database Marketing 2、CRM Industry Landscape 3、Strategic CRM 4、Implementin ...2012-4-14 20:45 - wodebaby001 - 商学院

Customer Profitability and Customer Relationship Management at ... (Abridged)
0 个回复 - 2083 次查看【案例名称】Customer Profitability and Customer Relationship Management at RBC Financial Group (Abridged) 【作者】V.G. Narayanan, Lisa Brem 【页数】20 【格式】PDF 【语言】英语【出版日 ...2011-8-17 13:40 - 案例库 - 案例库

Hilton Hotels: Brand Differentiation through Customer Relationship Management
0 个回复 - 2731 次查看【案例名称】Hilton Hotels: Brand Differentiation through Customer Relationship Management 【作者】Lynda M. Applegate, Gabriele Piccoli, Chekitan S. Dev 【页数】18 【格式】PDF 【语言】英语 ...2011-8-17 12:42 - 案例库 - 案例库

求电子书《Customer relationship management : a databased approach 》
0 个回复 - 1576 次查看 2010-9-5 12:37 - yhzstatis - 文献求助专区

求电子书《Customer relationship management : a databased approach 》
0 个回复 - 1174 次查看 2010-6-23 21:03 - yhzstatis - 文献求助专区

求电子书《Customer relationship management : a databased approach 》
4 个回复 - 2985 次查看 2010-6-19 14:12 - yhzstatis - 文献求助专区

经典书籍：Customer Relationship Management
0 个回复 - 1856 次查看 Customer Relationship Management McGraw-Hill Contents Preface vii 1. Customer Relationship Management Is Not an Option 1 Customer Relationship Management Defined 2 Technology Does Not Equal ...2009-7-14 19:40 - 01261416 - 商学院

Adaptive Learning and Proactive Customer Relationship Management.pdf
0 个回复 - 1508 次查看 2009-2-25 01:57 - iwomma - 市场营销

[下载]Customer.Relationship.Management
0 个回复 - 1586 次查看 这是一篇英文文章，16页，给有需要的人，不喜勿下。 2008-10-17 13:02 - nini82 - 市场营销

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