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EDAS法matlab代码
1 个回复 - 739 次查看根据2015年的文章Multi-Criteria Inventory Classification Using a New Method of Evaluation Based on Distance from Average Solution (EDAS)所编写EDAS的matlab代码，为综合评价类型的文章提供了一种新的方法.比 ...2021-9-21 08:49 - jnlsh - 现金交易版

Service quality measures:systematic literature review and future research direc
3 个回复 - 2551 次查看【作者(必填)】Ram Komal Prasad[/backcolor] and Sanjeev Verma[/backcolor] 【文题(必填)】Service quality measures: systematic literature review and future research directions 【年份(必填)】2021 ...2022-4-24 10:34 - rockaby - 求助成功区

求助Some New Thoughts on Conceptualizing Perceived Service Quality
4 个回复 - 1104 次查看【作者(必填)】 Brady，M. ，Cronin，J. J. 【文题(必填)】 SomeNew Thoughts on Conceptualizing Perceived Service Quality: A HierarchicalApproach 【年份(必填)】 2001 【全文链接或数据库名称(选填)】ht ...2021-12-11 10:07 - tk489663 - 求助成功区

EXPLORING THE SERVICE QUALITY OF AIRBNB
4 个回复 - 428 次查看【作者(必填)】Sun, Sunny; Zheng, Jerry; Schuckert, Markus; Law, Rob 【文题(必填)】EXPLORING THE SERVICE QUALITY OF AIRBNB 【年份(必填)】2019 【全文链接或数据库名称(选填)】2020-3-17 19:42 - kkxpy - 文献求助专区

Logistics service quality: conceptual model and empirical evidence
2 个回复 - 642 次查看【作者(必填)】Thai Vinh V. 【文题(必填)】Logistics service quality: conceptual model and empirical evidence 【年份(必填)】2013 【全文链接或数据库名称(选填)】https://www.onacademic.com/d ...2020-2-24 11:32 - rockaby - 求助成功区

Two Approaches to Service Quality Dimensions
3 个回复 - 351 次查看【作者(必填)】Lehtinen, Uolevi， Lehtinen, Jarmo R. 【文题(必填)】Two Approaches to Service Quality Dimensions 【年份(必填)】1991 【全文链接或数据库名称(选填)】 Taylor & Francis，https://www. ...2019-12-6 08:13 - rockaby - 求助成功区

Visual Data Mining: Analysis of Airline Service Quality Attributes
1 个回复 - 535 次查看【作者(必填)】【文题(必填)】 Visual Data Mining: Analysis of Airline Service Quality Attributes 【年份(必填)】【全文链接或数据库名称(选填)】https://www.tandfonline.com/doi/abs/10.1080/152800 ...2019-9-11 16:13 - ticket1988 - 求助成功区

The effect of service guarantee strength on service quality of online merchants
1 个回复 - 515 次查看【作者(必填)】Hong PengRelated information1School of Business Administration, Zhongnan University of Economics and Law, 182# Nanhu Avenue, East Lake High-tech Development Zone, Wuhan 430073, China ...2018-11-9 22:13 - hpeng520 - 求助成功区

Public Transportation Quality of Service Factors, Models, and Applications
5 个回复 - 573 次查看【作者(必填)】Luigi dell’Olio, Angel Ibeas, ... Rocio de Oña 【文题(必填)】Public Transportation Quality of Service Factors, Models, and Applications 【年份(必填)】2018 【全文链接或数据 ...2018-11-7 15:30 - yiyi23ttt - 求助成功区

The Effect of Service Cost, Quality, and Location on the Length of Online Review
1 个回复 - 490 次查看【作者(必填)】Antonio D. Sirianni[/backcolor] 【文题(必填)】The Effect of Service Cost, Quality, and Location on the Length of Online Reviews[/backcolor] 【年份(必填)】2018 【全文链接或数据库 ...2018-9-28 11:26 - hpeng520 - 求助成功区

Automatic recognition of “low-quality” vehicles and bus stops in bus services
1 个回复 - 566 次查看【作者(必填)】 Benedetto Barabino 【文题(必填)】 Automatic recognition of “low-quality” vehicles and bus stops in bus services 【年份(必填)】 2018 【全文链接或数据库名称(选填)】https://link.sp ...2018-9-23 09:12 - peterxu1969 - 求助成功区

Critical to quality in telemedicine service management: Application of DFSS (Des
1 个回复 - 578 次查看【作者(必填)】Kee Moon Chun 【文题(必填)】Critical to quality in telemedicine service management: Application of DFSS (Design for Six Sigma) and SERVQUAL 【年份(必填)】2008 ...2020-9-6 01:48 - victorbian - 求助成功区

The impact of port service quality on customer satisfaction
1 个回复 - 438 次查看【作者(必填)】Vinh V Thai[/backcolor] 【文题(必填)】The impact of port service quality on customer satisfaction: The case of Singapore[/backcolor] 【年份(必填)】2016 【全文链接或数据库名称(选 ...2020-8-24 19:15 - rockaby - 求助成功区

EXPLORING THE SERVICE QUALITY OF AIRBNB
0 个回复 - 331 次查看【作者(必填)】 Sun, Sunny; Zheng, Jerry; Schuckert, Markus; Law, Rob 【文题(必填)】 EXPLORING THE SERVICE QUALITY OF AIRBNB 【年份(必填)】 2019 【全文链接或数据库名称(选填)】2020-3-15 14:32 - rachel0614 - 文献求助专区

Public Transportation Quality of Service Factors, Models, and Applications
7 个回复 - 520 次查看 Elsevier | 2018 | ISBN 978-0-08-102080-7 | 232 pages | PDF **** 本内容被作者隐藏 ****2018-8-6 13:05 - igs816 - 经管书评

求一篇英文文献《Willingness to Pay for Airline Service Quality》
5 个回复 - 1202 次查看【作者(必填)】Juan Carlos Martín[/backcolor],Concepción Román[/backcolor] &Raquel Espino[/backcolor] 【文题(必填)】Willingness to Pay for Airline Service Quality 【年份(必填)】2008 【全文链接 ...2018-1-30 00:12 - jingchongyi - 求助成功区

Finding service quality improvement opportunities across different typologies
1 个回复 - 864 次查看【作者(必填)】Jose Luis Machado 【文题(必填)】 Finding service quality improvement opportunities across different typologies of public transit customers 【年份(必填)】 2018 【全文链接或数据库名称 ...2018-2-10 10:59 - peterxu1969 - 求助成功区

Temporal data mining for the quality assessment of hemodialysis services.
0 个回复 - 396 次查看摘要：This paper describes the temporal data mining aspects of a research project that deals with the definition of methods and tools for the assessment of the c...原文链接:http://europepmc.org/abstra ...2018-1-19 18:30 - DL-er - 人工智能论文版

Assessment of Transit Quality of Service with Occupancy Load Factor
1 个回复 - 504 次查看【作者(必填)】 Jonathan M. Bunker 【文题(必填)】 Assessment of Transit Quality of Service with Occupancy Load Factor and Passenger Travel Time Measures 【年份(必填)】 2015 【全文链接或数据库名称 ...2017-11-28 09:55 - peterxu1969 - 求助成功区

Enabling Bus Transit Service Quality Co-Monitoring Through
1 个回复 - 518 次查看【作者(必填)】 Corinna Li 【文题(必填)】 Enabling Bus Transit Service Quality Co-Monitoring Through Smartphone-Based Platform 【年份(必填)】 2017 【全文链接或数据库名称(选填)】http://trrjournal ...2017-11-25 09:00 - peterxu1969 - 求助成功区

Local Public Service Provision and Spatial Inequality in Chinese Cities
1 个回复 - 689 次查看【作者(必填)】 [*]Weizeng Sun, [*] [*] [*] [*]Yuming Fu, [*] [*] [*]Siqi Zheng 【文题(必填)】 Local Public Service Provision and Spatial Inequality in Chinese Cities: The R ...2017-11-1 09:53 - shanxianmin2011 - 求助成功区

Public transport service-quality elements based on real-time operational tactics
1 个回复 - 522 次查看【作者(必填)】 Mahmood Mahmoodi Nesheli 【文题(必填)】Public transport service-quality elements based on real-time operational tactics 【年份(必填)】 2017 【全文链接或数据库名称(选填)】 ht ...2017-10-10 23:05 - peterxu1969 - 求助成功区

Can Good Citizens Lead the Way in Providing Quality Service? A Field Quasi Exper
1 个回复 - 998 次查看【作者(必填)】 Chun Hui, Simon S. K. Lam and John Schaubroeck 【文题(必填)】Can Good Citizens Lead the Way in Providing Quality Service? A Field Quasi Experiment 【年份(必填)】2001 【全文链接或 ...2017-3-17 15:34 - 宁静的城np - 求助成功区

Service quality scales in online retail: methodological issues
5 个回复 - 775 次查看【作者(必填)】Prateek Kalia ( I.K Gujral Punjab Technical University Kapurthala India ) 【文题(必填)】Service quality scales in online retail: methodological issues 【年份(必填)】2017 【全文链 ...2017-3-16 09:37 - 一品小猪 - 求助成功区

Internal Control Quality: The Role of Auditor-Provided Tax Services
2 个回复 - 686 次查看【作者(必填)】Lisa De Simone Stanford University Matthew S. Ege Texas A&M University Bridget Stomberg The University of Georgia 【文题(必填)】Internal Control Quality: The Role of Auditor-Provid ...2015-11-26 19:18 - 灰色鸟genan - 求助成功区

Optimal choice of quality in hotel services
1 个回复 - 535 次查看【作者(必填)】Dolores García, María Tugores 【文题(必填)】Optimal choice of quality in hotel services 【年份(必填)】2006 【全文链接或数据库名称(选填)】http://www.sciencedirect.com/scien ...2016-11-18 12:37 - zccltt - 求助成功区

Quality competition for screening and treatment services
2 个回复 - 800 次查看【作者(必填)】 [*]Evrim D. Güneş, [*]Stephen E. Chick, [*]Luk N. Van Wassenhove 【文题(必填)】 Quality competition for screening and treatment services【年份(必填)】 2010 【全文链接或 ...2016-7-29 15:06 - timesever - 求助成功区

Measuring e-service quality for online travel agencies
3 个回复 - 652 次查看【作者(必填)】 Tsanga*, Michael T. H. Laia & Rob Lawa 【文题(必填)】 Measuring e-service quality for online travel agencies 【年份(必填)】 2010 【全文链接或数据库名称(选填)】2015-12-16 11:00 - 323191599 - 求助成功区

Measuring the quality of relationships in consumer services: An empirical study
2 个回复 - 595 次查看【作者(必填)】 Keith Roberts, Sajeev Varki, Rod Brodie, 【文题(必填)】 Measuring the quality of relationships in consumer services: An empirical study 【年份(必填)】 2003 【全文链接或数据库 ...2015-11-5 18:29 - jessicakou - 求助成功区

Pricing, product quality, and retail service in a three-echelon supply chain
1 个回复 - 879 次查看【作者(必填)】 G Aust 【文题(必填)】 Pricing, product quality, and retail service in a three-echelon supply chain【年份(必填)】 2014 【全文链接或数据库名称(选填)】2015-1-7 17:09 - jeaff - 求助成功区

【20论坛币】求助文献Availability of financial services and income inequality
1 个回复 - 976 次查看【作者(必填)】Rajen Mookerjee a,⁎, Paul Kalipioni b 【文题(必填)】Availability of financial services and income inequality 【年份(必填)】2010 【全文链接或数据库名称(选填)】各位大神求 ...2015-5-1 16:21 - 熬氧.℡ - 求助成功区

The relationships among service quality, perceived value, customer satisfaction,
1 个回复 - 552 次查看【作者(必填)】Kuo, Y.-F., Wu, C.-M., & Deng, W.-J. 【文题(必填)】The relationships among service quality, perceived value, customer satisfaction, and post-purchase intention in mobile value-added s ...2015-4-1 09:58 - yaoyaomama - 求助成功区

The Impact of Service Guarantees on Service Quality at Radisson Hotels Worldwide
0 个回复 - 663 次查看【作者(必填)】Hays, Julie M. and Susan e. Geurs 【文题(必填)】The Impact of Service Guarantees on Service Quality at Radisson Hotels Worldwide 【年份(必填)】2000 【全文链接或数据库名称(选 ...2015-3-21 10:02 - wwltm - 文献求助专区

Improving Service Quality in the Global Economy
1 个回复 - 1113 次查看 2014-8-20 17:02 - yuedragon - 金融学（理论版）

一篇文献求助[A conceptual framework for understanding e-service quality: Implica
0 个回复 - 1343 次查看【作者(必填)】 [/backcolor] VA Zeithaml, [/backcolor]A [/backcolor]Parasuraman, [/backcolor]A [/backcolor]Malhotra[/backcolor] 【文题(必填)】 A conceptual framework for understanding e-servi ...2014-8-3 10:14 - 602dxz - 文献求助专区

Tipping and Service Quality: a Within-Subjects Analysis
8 个回复 - 1107 次查看【作者(必填)】 [*]Michael Lynn [*]Cornell University, wml3@cornell.edu [*]Michael Sturman [*]Cornell University, mcs5@cornell.edu 【文题(必填)】Tipping and Service Quality: a Within-S ...2014-7-25 09:34 - husteconyy - 求助成功区

求：Delivering Quality Service
0 个回复 - 684 次查看 ~ Valarie A. Zeithaml (作者) [*]出版社: Free Press (2009年3月25日) [*]平装: 240页 [*]语种：英语 [*]ISBN: 1439167281 [*]条形码: 97814391672812014-3-22 10:12 - 唐宋元清 - 悬赏大厅

文献求助+Controlling outsourced service delivery: managing service quality in bu
2 个回复 - 841 次查看【作者(必填)】Jos van Iwaardena Wendy van der Valk 【文题(必填)】Controlling outsourced service delivery: managing service quality in business service triads 【年份(必填)】2013 【全文链接或数 ...2013-12-6 16:42 - wwltm - 求助成功区

Assessing markups, service quality, and product attributes
2 个回复 - 757 次查看【作者(必填)】Rabinovich, Elliot; Maltz, Arnold; Sinha, Rajiv K 【文题(必填)】Assessing markups, service quality, and product attributes in music CDs' Internet retailing 【年份(必填)】2008 【 ...2013-10-13 00:04 - hanxiaopeng2008 - 求助成功区

The relationship between operating efficiency and service quality: are they comp
2 个回复 - 648 次查看【作者(必填)】Talluri, Srinivas; Kim, Myung Kyo; Schoenherr, Tobias 【文题(必填)】The relationship between operating efficiency and service quality: are they compatible? 【年份(必填)】2013 【 ...2013-10-12 12:18 - hanxiaopeng2008 - 求助成功区

The relationship between operating efficiency and service quality
2 个回复 - 764 次查看【作者(必填)】Srinivas Talluria*, Myung Kyo Kima & Tobias Schoenherra 【文题(必填)】The relationship between operating efficiency[/backcolor] and service quality: are they compatible? 【年份(必填 ...2013-9-29 10:39 - woodybo - 求助成功区

relationship between service quality, brand image, trust, customer satisfaction
1 个回复 - 1113 次查看 an empirical investigation of the relationship between service quality, brand image, trust, customer satisfaction, repurchase intention and recommendation to others by Tawan Vigripat, Peng Chan2013-9-14 12:14 - Espresso44 - 市场营销

EXTENDED SERVICE QUALITY MODEL
8 个回复 - 973 次查看全称是: EXTENDED SERVICE QUALITY MODEL: CAUSES OF AGENCY PROBLEMS AND ETHICAL SALES BEHAVIOR CHUN-CHANG LEE SOCIAL BEHAVIOR AND PERSONALITY, 20122013-8-13 23:51 - Jessymannheim - 金融学（理论版）

Gender differences in consumer evaluations of service quality: self-service kios
3 个回复 - 896 次查看【作者(必填)】Hyun-Joo Leea , Ann Fairhurstb ， Hyeon Jeong Choc 【文题(必填)】Gender differences in consumer evaluations of service quality: self-service kiosks in retail 【年份(必填)】2013 ...2013-8-8 20:17 - ws_200 - 求助成功区

Equality of Employment Opportunity in the Federal White-Collar Civil Service
0 个回复 - 697 次查看人力资源管理英文论文2013-7-19 17:06 - vanhongbin - 论文版

SAGE:Developing and Leveraging Human Capital Resource to Promote Service Quality
1 个回复 - 147 次查看【作者(必填)】 Samuel Aryee 【文题(必填)】 Developing and Leveraging Human Capital Resource to Promote Service Quality Testing a Theory of Performance 【年份(必填)】 Journal of Management January ...2013-7-18 18:52 - yinhezhiwang - 求助成功区

SD一篇：An empirical study of employee loyalty, service quality and firm perform
2 个回复 - 231 次查看【作者(必填)】 Rachel W.Y. Yeea, , Andy C.L. Yeungb, , , T.C. Edwin Chengb, 【文题(必填)】 An empirical study of employee loyalty, service quality and firm performance in the service industry 【年 ...2013-7-14 20:55 - yinhezhiwang - 求助成功区

Analysing Service Quality: The Case of Post-Graduate Chinese Students
2 个回复 - 701 次查看【作者(必填)】Bradley R. Barnes 【文题(必填)】Analysing Service Quality: The Case of Post-Graduate Chinese Students 【年份(必填)】2010 【全文链接或数据库名称(选填)】http://www.tandfonline.co ...2013-6-29 15:16 - penguin0606 - 求助成功区

A student's perspective of service quality in education
3 个回复 - 732 次查看【作者(必填)】Michael J. Cook 【文题(必填)】A student's perspective of service quality in education 【年份(必填)】2009 【全文链接或数据库名称(选填)】http://www.tandfonline.com/doi/abs/10.1 ...2013-6-29 15:03 - penguin0606 - 求助成功区

Effect of service quality on post-visit intentions over time: The case of a libr
2 个回复 - 589 次查看【作者(必填)】Devinder K. Banwet & Biplab Datta 【文题(必填)】Effect of service quality on post-visit intentions over time: The case of a library 【年份(必填)】2010 【全文链接或数据库名称( ...2013-6-29 15:14 - penguin0606 - 求助成功区

Effect of service quality on post-visit intentions over time: The case of a libr
2 个回复 - 1365 次查看【作者(必填)】 Devinder K. Banwet & Biplab Datta 【文题(必填)】 Effect of service quality on post-visit intentions over time: The case of a library 【年份(必填)】2010 【全文链接或数据库名称 ...2013-6-29 15:23 - penguin0606 - 求助成功区

Quality measurement in the public sector: Some perspectives from the service qua
2 个回复 - 952 次查看【作者(必填)】Jennifer Rowley 【文题(必填)】Quality measurement in the public sector: Some perspectives from the service quality literature 【年份(必填)】:2009 【全文链接或数据库名称(选填) ...2013-6-29 14:48 - penguin0606 - 求助成功区

A Multiple-item Scale for Measuring Customer Perceptions of Service Quality这篇
3 个回复 - 3962 次查看 A Multiple-item Scale for Measuring Customer Perceptions of Service Quality中文版谁有共享一下哦2013-4-18 20:29 - lifestylelove - 市场营销

Real-time Systems' Quality of Service
11 个回复 - 3899 次查看 2010 Real-time Systems' Quality of ServiceIntroducing Quality of Service Considerations in the Life-cycle of Real-time SystemsAuthors: [*]Roman Gumzej, [*]Wolfgang A. Halang [*]…show all 2hide ...2013-4-4 16:36 - Toyotomi - 运营管理（物流与供应链管理）

A Study on the Effects of Service Convenience and Service Quality on Maintenance
1 个回复 - 795 次查看【作者(必填)】Mong-Yuan Chang, Kuanchin Chen, Chuan Pang, Chien-Min Chen, David C. Yen 【文题(必填)】A Study on the Effects of Service Convenience and Service Quality on Maintenance Revisit Intenti ...2013-3-10 23:47 - db0189 - 文献求助专区

Measuring the service quality of Indian tourism destinations: an application
8 个回复 - 1205 次查看【作者(必填)】Mohinder Chand 【文题(必填)】Measuring the service quality of Indian tourism destinations: an application of SERVQUAL model 【年份(必填)】2010 【全文链接或数据库名称(选填)】htt ...2013-2-5 05:03 - husteconyy - 求助成功区

求Taylor and Francis文献：Measuring Service Quality at Tourist Destinations
3 个回复 - 1035 次查看【作者(必填)】Simon Hudson & Graham W. H. Shephard 【文题(必填)】Measuring Service Quality at Tourist Destinations: An Application of Importance-Performance Analysis to an Alpine Ski Resort 【年 ...2013-2-5 04:44 - husteconyy - 求助成功区

求Taylor & Francis文献：Dimensions of Service Quality in Tourism
2 个回复 - 864 次查看【作者(必填)】Narayan B, Rajendran C, Sai L P, et al. 【文题(必填)】Dimensions of Service Quality in Tourism – an Indian Perspective 【年份(必填)】2009 【全文链接或数据库名称(选填)】http:/ ...2013-2-5 10:08 - husteconyy - 求助成功区

SAGE文献：Measuring service quality in the travel and tourism industry
3 个回复 - 1205 次查看【作者(必填)】Fick, G. R.; Ritchie, J. R. B. 【文题(必填)】Measuring service quality in the travel and tourism industry 【年份(必填)】1991 【全文链接或数据库名称(选填)】http://jtr.sagepub.co ...2013-2-2 17:20 - husteconyy - 求助成功区

Measuring the quality of relationships in consumer services: an empirical study
1 个回复 - 966 次查看【作者(必填)】 K Roberts, S Varki, R Brodie 【文题(必填)】 Measuring the quality of relationships in consumer services: an empirical study 【年份(必填)】 2003 【全文链接或数据库名称(选填)】 htt ...2013-1-12 19:02 - goodluck_2_you - 求助成功区

Customer Satisfaction, Service Quality and Perceived Value: An Integrative Model
3 个回复 - 1068 次查看【作者(必填)】Jackie L.M. Tam 【文题(必填)】Customer Satisfaction, Service Quality and Perceived Value: An Integrative Model 【年份(必填)】Journal of Marketing Management Volume ...2013-1-11 22:53 - Renesmee8989 - 求助成功区

文献求助+Service Quality in Software-as-a-Service: Developing the SaaS-Qual Meas
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2 个回复 - 847 次查看【作者(必填)】Elizabeth C. Thach & Janeen Olsen 【文题(必填)】The Role of Service Quality in Influencing Brand Attachments at Winery Visitor Centers 【年份(必填)】2006 【全文链接或数据库名称( ...2012-2-27 18:02 - ehelloe - 求助成功区

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